Question 1

How Quickly Can You Get To My Location?

Accepted Answer

As soon as you inform us of a car battery replacement, we'll be there within 40 mins.
If in an emergency situation to replace car battery please call 0424 299 970 for immediate assistance. We’ll make it a priority to get out to you as quickly as possible.

Question 2

Why Choose Battery Rush?

Accepted Answer

Battery Rush Mobile Car Battery Replacement 24/7 (https://www.batteryrush.com.au/)covers every automotive battery range from original equipment of vehicles, to replacement car batteries designed to suit Passenger and 4WD to Marine and EVs starting applications.

With a 5-star rating on google and over 297 honest reviews (https://www.batteryrush.com.au/testimonials)we are here to give you trusted advice and a quick response time to help get you back on the road. No sign-up fees required. Check out our About Us (https://www.batteryrush.com.au/about-battery-rush)and FAQ (https://www.batteryrush.com.au/faq)page for more information on when to replace your battery to avoid getting stuck broken down.

Question 3

Why Can’t I Start The Car?

Accepted Answer

There can be a few different reasons ranging from either:
· Faulty Fuel Pump
· Starter Motor
· Faulty Alternator
· Dead Car Battery(https://www.batteryrush.com.au/car-battery-replacement)

At Battery Rush our technicians will explain everything after analysing the situation on site. Check out our FAQ Technical Category (https://www.batteryrush.com.au/faq)for in depth understanding of how to car battery replacement and various battery types.

Question 4

What Are Your Operating Hours And Payment Options?

Accepted Answer

All our mobile car battery replacement services are available 24/7 daily across Sydney Metro.
We accept CASH, EFTPOS, VISA, MASTERCARD, and AMERICAN EXPRESS. There are no surcharges applicable for these facilities. A mobile technician will assist to process these payments on site.

Question 5

Signs Of A Dead Car Battery

Accepted Answer

If a battery is more than 3 years old, it’s probably time for battery car replacement. You may also notice slow engine cranks, takes longer than normal to start on cold mornings, lights dimming on starting, more frequent jump starts. Our technicians will test the battery first to see if you need to a car battery replacement (https://www.batteryrush.com.au/car-battery-replacement)or a jumpstart.(https://www.batteryrush.com.au/mobile-jump-start)

Question 6

Does It Matter Who’s Driving The Car?

Accepted Answer

We will provide car battery replacement for all vehicles, no matter who is driving it.

Question 7

Do Our Batteries Come With A Warranty?

Accepted Answer

The batteries supplied at Battery Rush Mobile Car Battery Replacement 24/7 (https://www.batteryrush.com.au/)c(https://www.batteryrush.com.au/)ome with a 2 or 3 year manufacture warranty.(https://www.batteryrush.com.au/warranty) For your peace of mind, no matter where you are in Sydney, a technician will come out to your location, test the vehicles battery, and if proved faulty by the battery tester will perform a mobile car battery replacement.

Undercharging or leaving your vehicle in an un-used state for any length of time, will harm your battery and void your (https://www.batteryrush.com.au/warranty)w(https://www.batteryrush.com.au/warranty)arranty.(https://www.batteryrush.com.au/warranty) A flat or sulphated battery is not considered to be a manufacturing fault.
For further information on warranty claims check out our Terms and Conditions.(https://www.batteryrush.com.au/termsandconditions)

Question 8

What Breakdown Services Do You Provide?

Accepted Answer

We offer our customers roadside assistance (https://www.batteryrush.com.au/emergency-roadside-assistance)which include services such as mobile car battery replacement (https://www.batteryrush.com.au/car-battery-replacement)and mobile jump start.(https://www.batteryrush.com.au/mobile-jump-start)
After giving us a call, we w(https://www.batteryrush.com.au/)ill send through a quote and confirmation with a technician to call 15 mins before arrival.
You do not need to come to us, we offer on-site service.

Question 9

What Information Do You Need From Me?

Accepted Answer

When you make the call, you’ll need to tell us your car make and model, location, and other essential info that will make it easier to find you (e.g. underground car park – what level, entry via specific street)

Question 10

What Is Your Callout Fee?

Accepted Answer

We don't have call out fees, annual fees or membership fees.
What you are quoted is a fixed price for the entire mobile battery replacement service.
Upon the test result, if either the battery is still good or if it is not a battery issue the customer has the option to still purchase a new battery or pay the call out fee of $99 (GST inclusive).

Question 11

Can I Cancel The Roadside Assistance Call Out?

Accepted Answer

Yes, if get yourself going again, you can cancel a callout within 10 - 15 minutes after requesting assistance.

Question 12

Car Battery Prices

Accepted Answer

The cost of our battery replacement service depends on the vehicle and which battery it requires. 
It can be as little as $249 and climb to over $499 for cars with stop/start technology.

Question 13

Battery Do's

Accepted Answer

• Do store batteries in cool & dry environment
 • Do wear safety goggles and gloves when replacing car batteries
 • Do regular inspection and consistently fill water levels , especially in hot weather
 • Do recharge batteries immediately after discharge or at least the same day
 • Do charge a battery completely full before it goes into storage & at regular intervals (smart charger)
 • Do use batteries of identical make, model and manufacturing code’ as per vehicle

Question 14

Battery Don'ts

Accepted Answer

• Don’t place metal objects on top of the battery
 • Don’t allow sparks or flames near any battery
 • Don’t use unregulated high output battery charges to charge batteries, especially AGM and Gel batteries
 • Don’t put your equipment or toys (jet skis, vintage cars etc) into storage without a smart charger
 • Don’t disconnect battery cables while the engine is running (your battery acts as a filter)
 • Don’t put off recharging your batteries – Void Warranty(https://www.batteryrush.com.au/warranty)
 • Don’t leave vehicle in an un-used state for any length of time – sulphation in battery will develop – Void Warranty(https://www.batteryrush.com.au/warranty)
 • Don’t add tap water, as minerals may contaminate the electrolyte. Use distilled water
 • Don’t discharge the battery any deeper than you possibly have to
 • Don’t let a battery get hot to the touch and boil violently when charging
 • Don’t mix size and type of batteries in battery banks

Question 15

How To Store A Car Battery?

Accepted Answer

All batteries need to be stored upright and in cool and dry conditions to maximise self life. They have a limited shelf life and when stored self-discharge and lose their power to perform.

On average, a fully-charged battery takes about 13 weeks to self - discharge to less than its optimum operating level. The rate of self - discharge depends on:
1. Type of battery (calcium and AGM have lower self discharge than conventional batteries)
2. Temperature conditions (batteries discharge quicker in higher temperatures). Charge loss becomes more evident when temperatures increase..
 At 20C – 30C maintenance free batteries lose their charge more slowly than low maintenance batteries. Excessive humidity will also accelerate charge loss.

Whilst in storage batteries that have not been recharged and go flat, may become permanently damaged. It is recommended to recharge every 4 -8 weeks, depending on storage conditions, will restore batteries to "as new" condition.

Car Battery FAQs

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40 Min Delivery & Install

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